Office Clerk

Interview Questions

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Operational and Situational questions

Five minutes before a training session, you realize that you forgot to print 1,000 pages of educational material. How would you handle this situation?

How would you choose which emails to address first on a Monday morning?

If you’re planning to be out of the office for a week, what instructions would you give to your coworkers to ensure they can deal with an emergency?

How would you create a spreadsheet to keep track of office expenses? What information would you include and how regularly would you update it?

What would you do if you lost an important document?

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Role-specific questions

How do you ensure accurate data entry?

Do you use any calendar management tools? How do you use them to organize your daily and weekly schedules?

What kinds of reports have you created in your past positions? What did you use those reports for?

How do you keep organized filing systems?

What do you name computer files to ensure your coworkers can easily find what they’re looking for? List two to three examples.

What is your experience with handling cash transactions and invoices?

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Behavioral questions

Have you ever had to take on a task you were not familiar with because of an emergency at the office? What was it and what did you do?

Some of this work can be repetitive. What would help you stay motivated?

What are the goals you set for yourself at work? What do you need to achieve them?

What’s your favorite part about this job? What is your least favorite?

Have you ever had to deal with a difficult coworker? If so, how did you handle the relationship?

Have you ever suggested a way to save time or money? If so, what was your suggestion and how did you come up with it?

How do you communicate with supervisors, coworkers and subordinates in high-stress situations?

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