Interview Questions

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Operational and Situational questions

Have you worked as a receptionist before? If not, please talk about your relevant work experience.

Walk me through a typical day at your previous company.

How many people did you interact with on a daily basis?

This type of work can be repetitive. What motivates you to do your best?

How do you organize your work schedule?

Describe a situation wherein you were required to multitask.

What software programs have you used and what projects did you use them for?

What safety and security measures did you follow at your previous company?

Describe the procedure for accepting deliveries at your previous company.

Describe a situation wherein you were pressed to share confidential information.

Describe a situation wherein you interacted with an angry caller.

An employee at your company is late for an appointment with a guest who has already arrived. How would you handle this situation?

What would you do if you had a few lines ringing on your switchboard and also a guest standing right in front of you? Who would you address first?

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