Virtual Assistant

Interview Questions

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Operational and Situational questions

What would you do if you had an urgent question, but couldn’t find anyone online?

What would you do if you were working under a tight deadline and your computer crashed?

You need important information from a co-worker who’s in a different time zone and won’t be available for the next four hours. How and when do you choose to communicate your request? Why?

How would you organize employees’ contact information (e.g. in a spreadsheet) to ensure you have all necessary information in-hand and updated?

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Role-specific questions

How do you ensure accuracy in routine tasks such as processing expenses and preparing reports?

What calendar management tools have you used?

What’s your familiarity with online group communication tools? (e.g. Skype, Hangouts, Slack)

Describe the steps you’d take to plan a meeting for 10 people.

How do you make sure you find the best deal when booking travel accommodations?

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Behavioral questions

When you work from home, how do you juggle personal matters (e.g. phone calls or distractions from family members) with getting your work done?

How do you stay motivated during repetitive tasks?

Do you have experience working as part of a distributed team or working remotely? What do you think are its biggest challenges?

How do you prioritize work when you don’t have specific deadlines?

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